• Licensed Moving Broker
  • DOT: 4500685
  • MC: 1780454
(877) 804-3707

Terms and Conditions

1. Introduction

Welcome to Top Nation Relocation. By accessing or using our services or visiting our website, https://topnationrelocation.com/, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services or Website.

2. Consent for SMS Communication

By providing your consent, you agree to receive SMS messages from Top Nation Relocation at the phone number you provide. Information obtained during the SMS consent process will not be shared with third parties.

3. Types of SMS Communications

If you have consented to receive text messages, you may receive SMS communications related to the following:

  1. Appointment/Service Update
    [Top Nation Relocation]: Your appointment is confirmed for [Date] at [Time]. If you need to reschedule, please call 877-804-3707. Reply STOP to opt out of SMS notifications.
  2. Account Status/Update
    [Top Nation Relocation]: This is a notification regarding your account. A recent update has been applied successfully. For questions, contact 877-804-3707. Reply STOP to unsubscribe.
  3. Action Required
    [Top Nation Relocation]: Action needed on your account. Please review your recent request or contact our team at 877-804-3707 for assistance. Reply STOP to opt out of text messages.

4. Standard Messaging Disclosures

  • Message Frequency: May vary based on your interaction with us.

  • Message & Data Rates: Standard carrier rates may apply.

  • Opt-Out: Text “STOP” at any time to stop receiving messages.

  • Help: Text “HELP” for assistance or visit our Privacy Policy at:
    https://topnationrelocation.com/privacy-policy/

5. Cancellation and Refund Policy

Estimates may be canceled penalty free and deposits are fully refundable only if the customer cancels the move in writing to support@topnationrelocation.com during the 72 hour window immediately after Bill of Lading is signed subject to 49 CFR § 375.505(h). An estimate/order may not be canceled and deposits are not refundable outside the 72 hour window, or after the mover has begun the physical moving services, including but not limited to: packing, loading, storage, transportation to and from the pick-up or delivery address, etc. Moving services may not begin until the contract for service (Bill of Lading) is signed by the customer authorizing the mover to begin services. Services may not be canceled after the customer’s property has been loaded on the truck.